FAQs – We've Got You Covered
1. When will my order ship?
Orders are processed within 1–2 business days. You’ll receive a tracking link as soon as it’s shipped.
2. How long does shipping take?
Delivery typically takes 5–10 business days, depending on your location and shipping method selected at checkout.
3. Do you offer free shipping?
Yes! We offer free standard shipping on orders over $50
4. How do I track my order?
After your order ships, you’ll get an email with a tracking link. You can also use our Track Your Order page.
5. Can I cancel or change my order?
We can make changes only before your order ships. Contact us ASAP via Live Chat or email at yakogbeto@gmail.com.
6. What if I receive the wrong or damaged item?
Contact us with a photo, and we’ll fix it fast — no extra charge.
7. Do you accept returns?
Yes, we accept returns within [14 or 30] days. Items must be unused, in original condition, and in the original packaging. Visit our Return Policy for details.
8. What payment methods do you accept?
We accept all major payment options: Visa, Mastercard, PayPal, Apple Pay, and more.
9. Is my payment info secure?
100%. We use secure encryption to protect all personal and payment information.
10. How can I contact you?
Reach out via Live Chat, or email us at [Your Email]. We’re here to help.